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Terms and Conditions

Storebird Storage – Monthly Storage Agreement 
Between Storebird Storage and the Customer 
By signing up, making payment, or placing Goods into a Storebird Storage unit, the Customer agrees to be bound by these Terms and Conditions. 
Business Name: Storebird Storage 
Office Address: Salisbury House, Station Road, Cambridge, Cambridgeshire, CB1 2LA 

Customers must notify Storebird Storage immediately of any change in contact details. 
KEY POINTS 
Contract Type: Monthly rolling contract until cancelled. 
Notice: Notice may be given at any time. Access continues until 11pm on the one-month anniversary of the last payment, provided all fees are paid. 
Ownership: Customer confirms they own or are authorised to store the Goods. 
Payment: Fees must be paid in advance and on time. Non-payment may result in access being denied and Goods being sold or disposed of. 
Security: Customer must keep the Unit secure. 
Prohibited Goods: Hazardous, illegal, stolen, perishable, environmentally harmful, or explosive goods must not be stored. 
Suitability: Customer must ensure the Unit is suitable for the Goods. 
Liability: Storebird Storage’s liability for loss or damage to Goods is limited to £100 per claim, except where liability cannot lawfully be excluded. Customers must insure their Goods. 
Insurance: Mandatory – Customers must insure their Goods for full replacement value. 
Data: Storebird Storage processes personal data in accordance with UK GDPR and the Data Protection Act 2018. 
1. STORAGE 
1.1 As long as all fees are paid, the Customer is licensed to store Goods only in the Unit allocated. 
1.2 The Customer warrants that they own or are lawfully entitled to store the Goods. 
1.3 Storebird Storage does not take possession of the Goods, is not a bailee or warehouseman, and grants no lease or tenancy. 
1.4 Unit sizes are approximate. The Customer must ensure the Unit is suitable for the Goods. 
2. COST 
2.1 The Customer shall pay: 
 (a) the Storage Fee as notified by Storebird Storage, payable in advance on the Due Date; 
 (b) any Cleaning Fee or repair costs arising from Customer breach; 
 (c) all reasonable costs of enforcing this Agreement, including legal and recovery costs; 
 (d) any applicable taxes. 
2.2 Payments are only deemed made when cleared funds are received. 
3. DEFAULT – RIGHT TO LOCK, SELL OR DISPOSE OF GOODS 
3.1 Restriction of Access: If any sum is unpaid, Storebird Storage may deny access to the Unit until payment is made in full. 
3.2 Lien: The Customer grants Storebird Storage a contractual lien over all Goods for unpaid charges. 
3.3 Removal: Storebird Storage may enter the Unit and move Goods to another location at the Customer’s cost. 
3.4 Notice: If payment or collection is not made within 30 days of written notice, Storebird Storage may sell or dispose of the Goods in a commercially reasonable manner. 
3.5 Proceeds: Sale proceeds shall be applied to costs of sale, outstanding debts, and any balance held for the Customer for 6 months. 
3.6 Unsaleable Goods: Goods that are unsaleable, unsafe, or of negligible value may be disposed of lawfully at the Customer’s cost. 
3.7 Uncollected Goods: Goods left after termination may be treated as uncollected and handled in accordance with Clause 3. 
4. ACCESS 
4.1 Access is permitted only during posted hours and subject to compliance with this Agreement. 
4.2 Storebird Storage may deny access for safety, security, or unpaid sums. 
4.3 Entry is permitted for emergencies, inspections, relocation, or enforcement of rights under this Agreement. 
4.4 Access during any notice period is conditional on all fees being paid and compliance with this Agreement. 
5. CONDITIONS OF USE 
Customers must: 
Secure their Unit. 
Store only permitted items. 
Use the Unit solely for storage. 
Keep the Unit clean and undamaged. 
Comply with site rules and lawful instructions. 
Failure to comply may result in additional charges or immediate termination. 
6. RISK AND RESPONSIBILITY 
6.1 Access and Availability: Storebird Storage is not liable for inability to access except where directly caused by its negligence. 
6.2 Storage at Customer’s Risk: Goods are stored at the Customer’s risk. 
6.3 Excluded Losses: No liability for indirect, consequential, or business losses. 
6.4 Financial Limit: Total liability is limited to £100 per claim or related claims, unless higher liability cannot lawfully be excluded. 
6.5 Non-Excludable Liability: Nothing limits liability for death, personal injury, fraud, or matters that cannot be excluded by law. 
6.6 Insurance: Customers must insure Goods for full replacement value. 
6.7 Excluded Causes: No liability for loss caused by the nature of Goods, packing, vermin, damp, or events beyond reasonable control unless due to Storebird Storage’s negligence. 
6.8 Indemnity: Customer indemnifies Storebird Storage against claims arising from breach, use of the Unit, or the Goods. 
6.9 Legal Compliance: Customer bears responsibility for compliance with all laws. 
6.10 Dangerous or Illegal Goods: Storebird Storage may remove, dispose of, or report Goods presenting risk. 
6.11 Force Majeure: No liability for events beyond reasonable control. 
7. PERSONAL INFORMATION (UK GDPR COMPLIANT) 
Storebird Storage processes personal data for: 
Contract performance 
Payment processing 
Fraud prevention 
Legal compliance 
Safety and security 
Data may be shared with insurers, regulators, or enforcement agencies where required. Customers may request access, correction, or deletion of their data. Marketing communications are only sent with consent. 
8. NOTICE 
Notices must be in writing by email, SMS, post, or hand delivery. Notices are deemed received when reasonably capable of being read. 
9. TERMINATION 
9.1 Either party may terminate on notice. 
9.2 Immediate termination applies for illegal or dangerous use, or unresolved breach. 
9.3 Goods must be removed by the termination date, or disposal rights apply in accordance with Clause 3. 
10. AMENDMENTS 
10.1 Storebird Storage may amend these Terms with 28 days’ notice. 
10.2 Customers who do not accept the amended terms may terminate the Agreement without penalty before the changes take effect. 
10.3 Continued use constitutes acceptance of the amended terms. 
11. GENERAL 
11.1 No third-party rights apply. 
11.2 Invalid clauses are severed without affecting the remainder. 
11.3 Governing Law: This Agreement is governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts. 
FINAL CONFIRMATION 
By using the Facility, the Customer confirms that these terms have been read, understood, and accepted.